Below is a list of known issues we are tracking for Age of Empires II: Definitive Edition. Note that this is not a comprehensive list; we will continue to update it with new issues as they are reported and fixed, will only include the most visible or disruptive issues that prevent you from enjoying the game, and will never include exploits that could be leveraged to gain an unfair advantage over other players.

If you encounter a bug that is not listed below, take a moment to visit the official Age of Empires forum and report the problem:

    1. Visit the official Age of Empires Forum
    2. Click ‘Report a Bug‘ in the Age of Empires II category
    3. ALWAYS search the sub-forum for similar issues before creating a new post.
      • If the issue has already been reported, add a comment to the existing thread.
      • If the issue has not been reported, start a new thread.
    4. Read up on How to Report a Bug or Exploit to make sure you have everything you need to post about an issue.
    5. Click Create Topic to finish creating your thread!

Thank you for taking the time to help keep our game clean and bug-free! We will try to update this list each month, as well as provide solutions to any new issues over on the official forum.


This page was last updated on June 26, 2020.

TRACKED ISSUES

CATEGORY ISSUE DESCRIPTION STATUS LAST UPDATED
Game Performance Game Crashes Though sporadic, we have received reports of game crashes occurring at different times, based on different factors, or with different symptoms. As they can be caused by any number of factors, we recommend working through the troubleshooting and game optimization steps in the following guides:

If you continue to experience issues, please visit the forum to find others who may be experiencing a similar issue.

Tracking Dec.17, 2019
Mods Mods disappear from in-game subscription list. Some players have noted that content mods seem to disappear from their in-game mods list.

  • Store users have solved the problem by logging into the Xbox Companion App before launching the game.
  • Some users have addressed the problem by re-launching their Steam client.
  • Some users have addressed the problem by verifying the integrity of their game files.

We are investigating a permanent fix for this issue.

Tracking Nov.22, 2019
Gameplay Gates can be permanently locked open. We are currently investigating this issue to reproduce and implement a fix. We believe it may be caused by scale or game performance. Tracking Feb.25, 2020
Mods Audio mods only apply after a game restart. This will impact our festival mods and any audio modding. You will need to subscribe and download the mod, then re-launch the client for it to work. Tracking Feb.25, 2020
AI All selected units may get stuck in on a crowd and not make it to a destination, even if some of them have an open path. This might be linked to a bug where groups of units will disperse when another group attempts to walk thru them. We are continuing to investigate! Tracking Feb.25, 2020
UI Yodit 1 campaign medal is not displaying upon completion. We are aware of the issue and investigating a solution for those affected. Tracking Mar.05, 2020
Art of War Medals in the Art of War Mission may have disappeared with the addition of the new challenges (36202). We are aware of the issue and investigating a solution for those affected. Tracking Mar.30,2020
Localization Spanish displays incorrect names and descriptions for several units, technologies, and buildings. We are tracking several issues and have solutions in the works. Tracking Apr.01, 2020
UI Some technology icons are discolored. Since updating the unit icons to match a player’s civilization, some technology icons are now displaying the incorrect colors or are lacking colors entirely. Tracking  May.01, 2020
Game Stability Crash when using Siege Towers. We are tracking two separate issues with Siege Towers crashing the game: one in specific campaign missions, and one in general. Fixes are in the works. Tracking May.27, 2020
Pathfinding Melee units stutter/freeze when trying to surround and fight enemy units. We are aware of the issue and investigating a solution for situations where this occurs. Tracking May.29, 2020
Achievement  The ‘Final Countdown’ achievement may need to be completed in <10 years rather than <100 years. We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
Gameplay Gaia sheep scouted by player’s sheep do not stay visible in fog of war. We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
UI Toggling ‘Team Colors’ does not dynamically update unit and building icon color. We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
Gameplay The Town Center has an unequal line of sight. We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
Map RMS: The Kilimanjaro map may spawn fish next to berry bushes. We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
AI AI-controlled players do not activate upon restoring a saved game We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
Campaign Bari 5: Campaign completion objectives are not clear. We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
Gameplay Disabling Two-Button Mouse prevents Shift+Tasking from working. We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
Scenario Mission Battle of Hastings: Viking pathfinding to Stamford Bridge may be blocked by transport ships We are tracking this issue and will update when we have a resolution. Tracking May.29, 2020
AI AI-controlled players will send too many villagers to defend against a tower rush. We are tracking this issue and will update when we have a resolution. Tracking May.30, 2020
Performance Significant Delays when trying to leave a clan.  We are tracking this issue and will update when we have a resolution. Tracking  June.01, 2020
AI AI (CD) does not research blacksmith technologies in certain situations. Under Investigation… Tracking June.10, 2020
Game Stability “Failed to connect to multiplayer services” error. If you are experiencing this issue, please add your log files to one of these threads:

Tracking June.10, 2020
Game Using a cheat code and then restarting a mission will display the cheat warning.  We are tracking this issue and will update when we have a resolution. Tracking June.10, 2020
Game Stability Rare crash to desktop when entering the main menu. Under Investigation… Tracking June.10, 2020
Game Stability Game will crash if party members are in a previous match while the party queues for a new match. We are tracking this issue and will update when we have a resolution. Tracking June.10, 2020
Map RMS: The Arena map can spawn players with uneven woodlines. We are tracking this issue and will update when we have a resolution. Tracking June.10, 2020
Visual Fire visual effects appear above Hero units.  We are tracking this issue and will update when we have a resolution. Tracking June.10, 2020
Visual Hero unit glow can disappear when too many units are visible on screen.  We are tracking this issue and will update when we have a resolution. Tracking June.15, 2020
Campaign Player does not have access to Chemistry in the later Prithviraj missions. We are tracking this issue and will update when we have a resolution. Tracking June.12, 2020
UI In some circumstances, naval units will fail to display their health bar. We are tracking this issue and will update when we have a resolution. Tracking June.22, 2020
Save Games “Failed to load game” error when loading a save file. We are tracking this issue and will update when we have a resolution. Tracking  June.22, 2020
Save Games Unable to restore a multiplayer save game file. We are tracking this issue and will update when we have a resolution. Tracking  June.22, 2020
Game Stability “EE_RLinkServiceUnavailable” error. Under Investigation… Tracking June.10, 2020
Game Stability Game freezes after an amount of time. We are tracking this issue and will update when we have a resolution. Tracking June.03, 2020

 

FIXED ISSUES

These are issues which we presume to be fixed as of a recent update. If you continue to encounter the issue, please visit the official Age of Empires forum to report your experience:

CATEGORY ISSUE DESCRIPTION STATUS LAST UPDATED
Map Alpine Lakes balance. Several updates made to the map in 36202. Fixed (36202) Mar.30,2020
AI Pathfinding issues when re-targeting units. Implemented several pathfinding fixes in 36202. Fixed (36202) Mar.30,2020
Campaign Genghis 3: Crash upon finding the Bombard Cannons Issue resolved in update 36202. Fixed (36202) Mar.30,2020
Profile Profile displays huge number of played games. Issue resolved in update 36202. Fixed (36202) Mar.30,2020
Multiplayer Random Map always defaults to ‘Coastal.’ Issue resolved in update 36202.  Fixed (36202) Mar.30,2020
Gameplay In rare circumstances, units can path through buildings and gates. Issue resolved in update 36202.  Fixed (36202) Mar.30,2020
Audio Sound disappears in long matches. Issue resolved in update 36202.  Fixed (36202) Mar.30,2020
Mods Missing or broken UI elements following the March Update (36202). The way art elements of mods are stored has been updated as of 36906. If you continue to see issues, please contact the authors of the mods so they can fix the issue right away (by decreasing the size of the images used in their mod). Fixed (36906) Apr.29,2020
AI Playing with AI (HD) results in an “ERR5001: File open failed” error in any language but English. AI (HD) should be available to utilize in multiplayer and standard games. Fixed (36906) Apr.29,2020
Game Performance “5 Minute” Disconnect During the month of May, we’ll be implementing fixes for the connection issues which have been causing certain players to disconnect early on in their multiplayer matches. As always, we will be keeping a close eye on the situation following the update and will continue to collect information about any issues that arise or persist after the changes. Fixed (37650)  May.27, 2020
Mod Shield Trophies (Event Mod) reveals the location of enemy town centers. Issue resolved in update 37806. Fixed (37906) June.02, 2020
Multiplayer Crash when loading into 3v3 or 4v4 Ranked Matches. Issue resolved in update 37806. Fixed (37906) June.02, 2020
Game Stability AoEURLInstaller_Steam.exe/VCRUNTIME140_1.dll error after downloading and launching the May update. Issue resolved in update 37806. Fixed (37906) June.02, 2020
Performance FPS never exceeds the refresh rate of the monitor when V-sync is turned off. By capping the number of frames to the display’s refresh rate, we no longer waste GPU cycles which could be used by other applications, processing power, and (on the whole) decrease the battery power (and/or energy) that is consumed by playing the game. Utilizing V-sync should continue to improve the frame rate for users running below 60 FPS, but un-checking the option now caps the refresh rate to what your monitor can handle. By Design June.02, 2020