Hotfix 34397

  1. FIXES
  3. Issues After Updating

Happy 2020, everyone! The first build of the year comes with a handful of fixes for issues that arose in the massive December Update (Update 34055) or which crept into the game with its first Hotfix (34223). It includes the return of major performance fixes introduced (initially) with last month’s build, a fix for the “Castle Age Crash” which kicks players out of the game as they’re Aging-up, as well as new fixes for issues that have been prevalent subjects of discussion amongst the community.

And as always: once you’ve had the opportunity to play with the new build, we WELCOME your feedback!

A Note on Game Issues

Crashes, disconnects, and bugs are frustrating—both as players and as developers of the game. It’s impossible to anticipate every problem, which is why we will continue working with you to gather information, gain an understanding the issue, and hopefully find a solution that gets you online and playing. Sadly, these issues don’t always come with a simple fix, which is why we ask that you gather and include as much information as possible whenever you report a problem!

Here’s where you can search for discussions or start a new discussion (if one doesn’t already exist) about problems you encounter in the game:

Finding a fix can also take time, and we appreciate your patience as we work to investigate, test, and implement new improvements during the early months of the game! We’re already working on a new, major content update aimed for later this month, and will continue to monitor your discussions as you have time to play with today’s build!

Plenty more to come, but for now: Enjoy the update!

—The Age of Empires Team

Download on the MICROSOFT STORE

Remember that you’ll need update your game in the Microsoft Store:

  1. Open the Microsoft Store.
  2. Click the [ ∙ ∙ ∙ ] symbol next to your profile picture.
  3. Select Downloads and updates.
  4. Press the Get updates button to automatically detect, download, and install the latest changes to your game!
  5. Open the game. The title screen should read Build 34397

That’s it; you’re ready to play!

Download on STEAM
Remember that you’ll need update your game in Steam:

  1. Open Steam.
  2. Click on Library to see your games list.
  3. Click Downloads at the bottom of the Library window.
  4. [If the new build does not download automatically,] click the Download Now button to manually download the new update.
  5. Open the game. The title screen should read Build 34397

That’s it; you’re ready to play!

♦     ♦     ♦


  • Fixed a crash that could trigger when upgrading to a new Age—most notably to the Castle or Imperial Age.
  • Fixed a crash triggered when loading into a match as a spectator.
  • Fixed an issue that was impacting some of the prior performance gains initially released with the December Update.
  • Fixed a bug that allowed units with minimum range attacks to pass through obstructions.
  • Fixed a bug that prevented certain battle audio from playing on machines with Vsync enabled.
  • Fixed a visual bug that prevented control group numbers from displaying next to grouped units.
  • Fixed a visual bug that caused the banned map cross to disappear after queuing for a ranked match.


  • Fixed a bug that prevented music mods from working in-game.

Issues After Updating

NOTE: Some users have mentioned that their game no longer launches after the update. If you were able to play previously, make sure you add your Age of Empires II: Definitive Edition client as an exception to your firewall and antivirus programs. More information can be found here.

Discuss of 16 comments

  • briacore February 6, 2020

    Sorry to bother y'all but we are early Feb and Microsoft Store hasn't presented me with this last patch update. I'm still running build 101 101 34223.0.0. Is there any way to force install this, other than via the store? Thank you . BC

  • ferroux January 19, 2020

    I'm installed the HOT FIX 34397 and the problem persist...

  • ferroux January 19, 2020

    Despues de jugar unos minutos en modo solitario o red el juego crashea... arroja un error de memoria. Lo he probado en diferentes PCs. Jugando en red en LAN 2 jugadores no dura ni 5 minutos y crash.

  • istrike7 January 16, 2020

    Why haven't you added a reconnect feature (after disconnection) yet? Are you even considering it? Why are you giving us content updates when the game isn't even stable and lacks key features?

    • dudu January 17, 2020

      It's quite hard to do for RTS game that use lockstep protocol - similar games like Starcraft 2 also do not have reconnect feature.

      If they really want, I could imagine they could do it by storing entire game input on the server. When the player reconnect, the server will return all input from the beginning and the player will watch the game similar to watching a replay. Then when the game catch up to "live" feed the game switch from watching replay mode to "live" mode.

      It's is quite complex and difficult to get right. Maybe if AOE4 also uses Lockstep protocol, and they want reconnect feature, then it will be worth it for them to "test" it on AOE2 DE :)

  • seilkardinal869 January 15, 2020

    if you do not get the update from the store after checking for updates directly:
    go to the games page first.
    then back to searching for upgrades!

    • reconvz January 16, 2020

      it does not work :( but ty anyway

  • mirepus January 15, 2020

    Hey, could you add hand cannon for Vietnamese

  • barredcrowd1057 January 15, 2020

    SIGUE SIENDO IMPOSIBLE JUGAR el episodio 2 de la campaña Sundiata. Se cae el juego al rato de estar jugando, y, aunque cargues el juego guardado, se cae igualmente casi al momento de reiniciarlo desde éste momento.

  • reconvz January 15, 2020

    Absoluty mess... im waiting days this update in MS.. i wanna play with my steam friends and i cant!!!!!! too usseless service... other big problem is when i wanna play with my steam friends: 80% times they cant invite me because i show offline and the room they created dont be visible in the room search, how is that possible? it's a headache.. last time i buy a MS game...

  • annualnewt56579 January 14, 2020

    With the new update now I can't load a saved game...

    • evan-teicheira January 14, 2020

      Hey there! Would you please visit the forum to post about the problem, making sure to include any error messages you receive:

      Thanks for the report!

  • phph January 13, 2020

    No matter if we report on the Microsoft HUB, report on the Forum, report on the Steam discussion area... whatever where we make this complaint. Because there is no use complaining about something that was sold to us defective and what hours later it stops working. If you made the game and delivered it ready to play and not to test for you, surely the pleasure of having these products would be enormous. It is sad that we have to wait for more than 20 days each update of the game without having all the old bugs being fixed.


of 16 comments