How to create a DxDiag.xml file
Begin by holding the Windows key
on your keyboard
and press R. The Windows key is located between
Ctrl and Alt on the left
of most keyboards, and looks like a flag.
In the Run window, enter “dxdiag”
into the Open box and press OK. If you are asked whether you “want
to check if your drivers are digitally signed,”
After a few seconds, the DirectX Diagnostic Tool will
open and begin collecting your system information.
When it is done gathering information, click “Save All Information”
at the bottom of the window. In the “Save as type” box, select
XML File. Save the file to a location you can find again
later, such as your Desktop.
You may now close the DirectX Diagnostic Tool window. Use the
“Choose File” button below to find the file
you just created and attach it to the survey.